Basic terms mentioned in this document:
- Gea data d.o.o.
- Address: Vrhovec 20/II 10 000 Zagreb – Croatia
- e-mail: [email protected]
- OIB: 42590772043
- Company Register: Commercial Court in Zagreb
The buyer of the product is any natural person or legal entity that buys products from an online store on the way it is governed by these General Terms and Conditions.
The customer selects at least one product, put it in the basket, send an order to the Seller, and by his order confirmation, pay at one of the possible ways (e-banking, payment (money order) in the bank, mail or FINA) or send an order, a product pay COD (cash on delivery).
www.geadata.hr page serves only as a system for orders. On site geadata.hr is not possible to make a payment. geadata.hr is only ordering system store, “Internet TRGOVINA”.
1. General provisions:
1.1. These Terms and Conditions are available to customers at any time, and the same can be saved, re-use and reproduce.
1.2. General Terms and Conditions governing the relations between the Purchaser and the Vendor in relation to the conditions and methods of ordering products, price of the product, conditions and methods of payment, condition or warranty for the correctness sold things (so called. warranty), Customer’s rights to a written complaint to the products and services Vendor, the right to terminate the contract, terms of the order and delivery of Products, protection of personal and other data, and other issues important for the conclusion of a contract of sale from an online store.
1.3. General Terms Internet shops are an integral part of every purchase contract concluded between the Seller and Buyer hereby.
1.4. Previous purchase, customer in the application states that decides these General Terms and Conditions and consequently they accepted, and that is familiar to order products includes payment of the purchase price and the cost of delivery, where applicable, and that it is informed of the, deadlines and procedures for the execution of the right to unilaterally terminate the purchase agreement, and that all the conditions and information is understood and accepted.
1.5. Buyer natural person may only be an adult and legally capable person. The contract on behalf of and for the account of a minor and a person incapable may conclude their legal representatives or guardians. Partly legal capacity may conclude a contract only with the consent of their legal guardian or guardian. For treatment contrary to this provision Seller is not responsible.
1.6. Customers are required to provide accurate, current and complete personal information when filling out the registration form. Contrary to conduct Buyer authorizes the Seller to refuse to sell products or provide their services.
1.7. The seller is authorized, in accordance with its business policy, without requiring prior notice, modify the content of the General Conditions, Sales range of products, retail prices and other information related to Internet commerce.
1.8. Seller due to the nature of access to the website is not responsible for any damage that may arise to the devices and / or in connection with devices Buyers accessed Internet trade, nor in the case of inability to use the Internet shops by the Buyer, due to reasons beyond the Seller can not influence.
1.9. The deadline for payment of the purchase price of the product (the amount stated on the confirmed orders) is 3 (Three) working days from the date the customer receives notification Vendor of the confirmed orders, except in the case of payment on delivery. If the Buyer within this period fails to pay the purchase price, and Seller and Buyer have not agreed something different, order confirmation becomes a non-binding for the Vendor and the same will be deleted from the system.
2. Payment methods
2.1. The payer generally must be a person or a legal person who is the recipient of ordered products. In cases where the recipient and payer are not the same person, and when the payer is not a Croatian citizen, reserves the right to further verify the identity of the payer and his previous written statements via e-mail to the payer agrees to the payment of the goods ordered and that it has received notice of the conditions, deadlines and procedures for the execution of the right to unilaterally terminate the contract.
After sending orders with this payment method can not change the content of the order, the final amount, shipping address and other agreed conditions. When a customer wishes to change any of the following, it is necessary to cancel the order and payment and make a new order.
2.2. Payment pro-forma invoice – If you deside for Payment in Advance, the e-mail address of the recipient account, we will send a pro forma invoice with all the data. Upon receipt of funds to our bank account, goods will be sent to your shipping address.
2.3. COD – If you decide to pay cash on delivery, on delivery package you will pay the same courier. Price will be clearly indicated on the package.
2.4. Until full payment of the purchase price, ordered products remain the property of the Vendor even if they have already shipped to the customer.
2.5. The bill will be submitted to the Buyer with the goods received. The account can be obtained by e-mail that the customer designates as e-mail for correspondence
3.1. All prices are wholesale prices and are expressed in kuna (HRK) and exclude VAT. Gea data d.o.o. reserves the right to change the wholesale price, unless otherwise stated (the case of shares and other special types of sales). Wholesale prices are valid at the time of receipt of the order and do not have a predetermined validity. Wholesale prices are valid in case of payment by the above and under the conditions set out above.
3.2. The validity of the special offer – the term and conditions of shares and other special forms of sales (sales action, sale, seasonal sale, etc.), are listed with each such offer.
4. The right of the Customer to unilaterally terminate the purchase agreement
4.1. The buyer has the right, not stating the reasons for it to unilaterally terminate the contract of sale is concluded from an online store, within 14 (Fourteen) days from the date when he or a person designated by him as the recipient, but that is not the carrier, product delivered in possession. Buyer may do so through any unambiguous written statement that expresses its will to terminate the purchase agreement concluded, has been sent to the address Gea data d.o.o. Vrhovec 20/II 10 000 Zgareb -HR, ili e-mail [email protected], where the statement will indicate your name, address, telephone number, e-mail and data on product.
4.2. Seller shall promptly deliver to the Buyer a confirmation of receipt of the statement of termination. In the event that the buyer make the breach of contract, Seller shall the Buyer no later than 14 (Fourteen) days of receiving the returned Product, return the entire amount paid, less the cost of shipping when it exists, in accordance with the terms of these General Terms and Conditions, in the same way as the payment is made, unless the customer consents to some other means of payment, and assuming that the buyer is not obliged to pay any additional costs for such refund. Reimbursement amount will be made exclusively to the Buyer after the Seller to the address indicated on the invoice or receipt of the product confirm that the product is sent to the address of the Buyer.
4.3. The cost of returning the goods on the basis of unilateral termination by the Buyer shall be borne by the Buyer.
4.4. Customer orders previously in-app Vendor clearly confirms that it has received notice of the right to unilaterally terminate the contract.
In the event of termination of contract by the Buyer as noted above, to refund the entire amount received money, returned products must be unused, intact and undamaged in the original packaging accompanied by a copy of the invoice.
4.5. The buyer shall be liable for any impairment of goods, as a result of handling of goods, other than that it was necessary to determine the nature, features and functionality of the product, therefore:
4.5.1. – In the case of damaged or missing packaging products do not download product already returned to Seller noting the shortcomings of packaging, otherwise it is considered that the product is taken from undamaged packaging;
4.5.3. – If the product has visible damage (eg. broken or missing part, Damage in the form of scratches, cracks, etc ….) is necessary as soon as possible inform Gea data d.o.o .;
4.5.4 – Seller liable for material defects Product.
5. Product availability and delivery
5.1. Delivery date, provided that name product keeps in stock, amounts to a maximum of five working days for delivery to be performed on the territory of mainland buyers, a maximum of eight working days for delivery to be performed customers on the territory of the island, all from the time when the buyer to your e-mail specified by the customer receives an electronic notification that the order has been confirmed. Exceptionally, for products that Seller does not hold in stock, delivery time may be longer than the above. Also, delivery time may be extended in the case of events which name he could not predict nor prevent. In both cases, the buyer will be in the manner prescribed by these conditions will be promptly notified of the deadline of delivery.
5.2. Delivery of products to the Buyer shall be performed only on weekdays during working hours delivery service. Contact Customer’s phone number will be indicated on the consignment to be able to contact in case of any problems.
5.3. Price Shipment is calculated by the current price list of the Hrvatska pošta d.d.and depending on the total weight of the shipment.
5.4. Purchased products will be delivered in accordance with the above if it is to address specified for delivery can be accessed from public traffic areas of transportation.
5.5. In the case of the submission is not present personally Buyer, purchased products may take other adult that the Buyer stated in the order or in note. The person who takes the purchased product and all accompanying documents at handover states your name, property connections with customers, date of receipt and sign the handover documents.
6. Protection of personal data of web pages and social networks
6.1. Personal details of products and services and users of web pages sublimiraj.me, as well as users of social networks (eg Facebook, Instragram and etc.), which websites and social networks are managed by Gea data d.o.o. protected and kept permanently in accordance with the Law on Personal Data Protection.
Thus collected personal information will be used solely for the purpose of conclusion and fulfillment of contracts and services provided.
6.2. Personal data may be used for informing the user of the product offers and other similar marketing or promotional communications.
6.3. All user information is strictly confidential and available only to authorized employees and those whom it is necessary to do the job.
6.4. The user is authorized at any time request amendment, modification or deletion of personal data, as well as to object to the processing of personal data in order to inform on mail: [email protected]
6.5. The user guarantees that the data provided by the accurate, complete and up to date are true and using web sites and social networks Gea data d.o.o. confirms that agrees with the use of his personal data in the manner and for the purposes as set out above.
In the event that the data collected through cookies are personal data, the same shall apply all the rules intended to protect the personal data of customers and users of the website Gea data d.o.o. and social networks.
8. Links to websites or social networks of third parties
8.1. Websites and social networks Gea data d.o.o. may include links (so-called. link) to websites or social networks of third parties.
8.2. Due to the nature of the global network Gea data d.o.o. guarantee protection of personal data in accordance with the above rules exclusively for network stations and social networks managed by, and not to a third party.
9.1. All communications relating to process orders and to enter into a contract of sale between the buyer and seller and is done via email and / or phone number that customer entered during the registration process.
9.2. Notice of monthly promotions and marketing emails sent by Seller to Buyer shall be clearly and unambiguously marked as advertisements. The sender must be clearly visible. Seller will unconditionally respect the desire of the purchaser or not to receive messages and notifications of monthly actions.
9.3. When registering each customer or the user automatically logs in to the newsletter. It is possible to withdraw the receipt of the newsletter so that when it receives the first newsletter squeezing the link – unsubscribe from the newsletter. Ako postoji problem with odjavom, contact Gea data d.o.o. the mail is listed in the Data Vendor.
10. Liability release
10.1. Seller is trying its best efforts to ensure compliance and accuracy of the information published on the website. Despite that may be characteristic of the product, their condition in stock and price change so rapidly that Seller fails to time to update the information on the website. In this case the Seller shall the Buyer within the shortest possible period of time of any changes and allow a recall order, replacement of the ordered product or refund.
10.2. All photos of products on the website of Gea data d.o.o. are symbolic.
11. Written complaints, and disputes
11.1. These terms and conditions are made in accordance with the Consumer Protection Act and other regulations of the Croatian. Their written objections to the products or services Vendor Customers can submit directly to the premises at headquarters Seller or sent to the Seller and by mail, fax or e-mail as stated in the data Seller.
11.2. Seller shall immediately confirm that the written complaint received by the Purchaser, inform you of how long his treatment and timely inform him about the course of those proceedings, and no later than 15 (Fifteen) days from receipt of a written complaint on the same answer.
11.3. Seller and Buyer will be disputes all the forces try to resolve amicably, and if they fail, The customer can submit an application to the Court of Honour of the Croatian Chamber of Commerce, or to submit a proposal for mediation to authorized centers for conciliation. The proceedings before the courts of honor is carried out in accordance with the Rules of the Court of Honour at the Croatian Chamber of Economy, and before mediation centers in accordance with the Conciliation and Mediation Rules of the chosen center for conciliation. In the event of a dispute before the court is the court in whose territory the seat of the Seller.
Solving disputes through an online platform ORS
The provisions of the European Commission No.. 524/2013 the on-line settlement of consumer disputes which was implemented on 09.01.2016 years, in use is placed platform for online settlement of consumer disputes (platform for ORS).
The electronic link (link) to the Platform for DSB – http://ec.europa.eu/odr
This link consumers can use to cross-border consumer disputes. For consumer disputes in relation to traders from the Croatian this is not possible until the procedure is not supported by the necessary legislation by the authorized bodies of the Republic of Croatia.